What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    not showing cc number?

    Asked by nicoledge on August 12, 2016 at 04:07 PM
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    JotForm Support

    Answered by Boris on August 12, 2016 at 05:41 PM

    Collection of credit card details is strictly forbidden by our terms of use:

    https://www.jotform.com/terms/

    Forms and accounts violating this restriction get automatically suspended, and credit card details are removed from our database. In order to receive credit card payments through your forms, you must use one of our existing integrations with PCI DSS certified payment processors, such as Stripe, PayPal, Authorize.net, and many others.

    Please take a look at the following guide for setting up an order form / payment form:

    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form

    https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm

    If you want to get your payment authorized, but capture the funds at a later date (such as when you actually ship the product), you can look at our payment authorization options:

    https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization