What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    A question about Restore Mode

    Asked by Kbadleague on August 12, 2016 at 05:43 PM


    All of our forms, when you want to view them, are giving a message ...

    Form not found


    This form is in restore mode, please try again later.


    I don't understand why this is happening as I have checked all the settings.

    Thank you.

    Page URL:

  • Profile Image

    Answered by victor on August 12, 2016 at 06:56 PM

    This error indicates that your account was in a dormant state. If you have not recently logged in and used your account, it will be placed in this state.

    I have reactivated your account. All your forms will be able to be viewed and submitted.