A question about Restore Mode

  • Profile Image
    Asked on August 12, 2016 at 05:43 PM


    All of our forms, when you want to view them, are giving a message ...

    Form not found


    This form is in restore mode, please try again later.


    I don't understand why this is happening as I have checked all the settings.

    Thank you.

  • Profile Image
    Answered on August 12, 2016 at 06:56 PM

    This error indicates that your account was in a dormant state. If you have not recently logged in and used your account, it will be placed in this state.

    I have reactivated your account. All your forms will be able to be viewed and submitted.