Latest form using Facebook integration is not working.

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    Asked on April 07, 2012 at 10:31 PM

    I have cloned one of my forms using Facebook integration. Once I cloned the form and added in the FB integration, it seems that the FB integration is no longer working. The form matches all of the other I have done, and I've used the same app ID. I tried creating a new app id using jotformpro and after looking at replies in other forums. That did not work either. All of my older forms work perfectly. If you could please provide a solution, it would be very much appreciated. Thanks. Link to the page where the form is not working is below. The form is linked under the fourth bullet point.

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    Answered on April 07, 2012 at 11:53 PM

    Hi there,

    Can you give us a screen of your FB App showing the site URL where this form is linked?

    Also, since your form is on domain, your FB App should have a site URL of They should match correctly, can you please recheck if the site URL is correct?

    If that still doesn't work, I suggest to re-integrate the said integration and see if that fixes the issue.

    You can also check this video for your guide: 

    Let us know if the problem still persist after that. Thanks.