What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What happens if or when we reach our limit?

    Asked by AsiaJ on August 13, 2016 at 10:08 PM
    I Also noticed that while viewing my profile, there were limits to
    Submissions, Upload space, Payment submissions and Form views. Why is this
    and what happens if or when we reach our limit?
  • Profile Image
    JotForm Support

    Answered by liyam on August 13, 2016 at 10:16 PM

    Hello again, Asia J. 

    As promised:

    When reaching the monthly limits for payment submissions, form views, and submissions, your form will automatically become suspended and will automatically get reactivated starting the next month.

    If you reach your limits for upload space, your account will also be suspended automatically, and it will be active once again once you have reduced your uploaded space below the limits.

    For total submissions, this is the totality of all submissions your account has received, you are allowed 500 submissions and going beyond this will remove your oldest submission. This will not suspend your account.

    You can refer to this guide in order to learn more on allocations per subscription type: https://www.jotform.com/pricing

    If you have questions, please let us know.

    Thanks.