What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submit button disappears when used with iphone or ipad

    Asked by colecabins on August 14, 2016 at 07:32 AM

    Hi,

    I am finding that the submit button is disappearing when people try to use the form on an iphone or ipad. The form can filled out, but as soon as the Captcha info is filled in, the submit button blinks and is gone making it impossible to send the form.

    Page URL:
    http://www.jdcole.com/contact/form.php

    ipad disappears OR used
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    JotForm Support

    Answered by Chriistian on August 14, 2016 at 09:19 AM

    It seems that you have embedded your form in your website? I checked the link you provided (http://www.jdcole.com/contact/form.php) but I was not able to find any JotForm form on the page. I only see a customized PHP form. Can you try to embed your form using the iFrame embed code and see if this will fix the issue you are encountering? To get the iFrame code of your form, just follow the instructions provided in this article: Getting the form iFrame code.

    If the issue still persists, can you provide to us the exact URL where you have embedded your form so we can further investigate the issue?

     

    Regards.