Remove the "Create your own form today" ad after a person submits their application

  • flutekey
    Asked on August 14, 2016 at 10:14 AM

    I, too, was interested in removing the "Create your own form today" ad after a person submits their application so I did what was described above on one of my forms. Now all my forms say that there is no recipient email in the Autoresponder 1 and I'm now confused as to what to choose on the dropdown menu.

    Tell me how I can make sure that I receive an email notice that a submission was made, and tell me how to make sure the person that filled out the form receives an email that we got their form.

  • Chriistian Jotform Support
    Replied on August 14, 2016 at 10:28 AM

    I checked your form and I can see what you mean. The Recipient Email of your form's autoresponder email is not properly set.

    Remove the Create your own form today ad after a person submits their application Image 1 Screenshot 30

     

    For the autoresponder email to properly work, please setup Recipient Email to the Email field in your form.

    Remove the Create your own form today ad after a person submits their application Image 2 Screenshot 41

     

    Please note that Autoresponder emails are the emails being sent to your respondents so the Recipient Email is set to a the email field in your form. 


    Do let us know if you need further assistance.
    Regards.

  • flutekey
    Replied on August 14, 2016 at 10:32 AM

    Thank you. The Sender Name in that Autoresponder 1 box says it's JotForm. Is that correct??

  • David JotForm Support Manager
    Replied on August 14, 2016 at 11:58 AM

    You can type any name you want in the Sender Name field of your autoresponder:

    Remove the Create your own form today ad after a person submits their application Image 1 Screenshot 20

     

    Let us know if you have more questions.