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MichelleVGAsked on August 14, 2016 at 11:04 AM
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David JotForm Support ManagerReplied on August 14, 2016 at 12:33 PM
Is this the form you are referring to? https://www.jotform.com/61633465202146
I just viewed your form and the options are not selected by default: https://www.jotform.com/61633465202146
Let us know if you need more help, we will be glad to assist you.
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MichelleVGReplied on August 14, 2016 at 2:45 PMThanks for your reply. I did finally remove the check in the box but the default seems to be the box automatically checked and at times even when I insert a box and “uncheck it” it returns with the check. It seemed curious to be the “check” would be the default. It seemed to be taking a fair amount of time to keep changing it.
Having said that I am working with your site (I was using Adobe Acrobat DC) and probably will ask my group for permission for a paid plan.
Thank you for your prompt response and well thought out Site.
Michelle
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David JotForm Support ManagerReplied on August 14, 2016 at 3:00 PM
Your are welcome. Just as a suggestion, you might try clearing your forms cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache. Hope that avoids the return of the default selection.