single check boxes are appearing checked by default. I do not have that options set in the editor.

  • MichelleVG
    Asked on August 14, 2016 at 11:04 AM
  • David JotForm Support Manager
    Replied on August 14, 2016 at 12:33 PM

    Is this the form you are referring to? https://www.jotform.com/61633465202146 

    I just viewed your form and the options are not selected by default: https://www.jotform.com/61633465202146 

    single check boxes are appearing checked by default Screenshot 20

    Let us know if you need more help, we will be glad to assist you.

  • MichelleVG
    Replied on August 14, 2016 at 2:45 PM
    Thanks for your reply. I did finally remove the check in the box but the default seems to be the box automatically checked and at times even when I insert a box and “uncheck it” it returns with the check. It seemed curious to be the “check” would be the default. It seemed to be taking a fair amount of time to keep changing it.
    Having said that I am working with your site (I was using Adobe Acrobat DC) and probably will ask my group for permission for a paid plan.
    Thank you for your prompt response and well thought out Site.
    Michelle
    ...
  • David JotForm Support Manager
    Replied on August 14, 2016 at 3:00 PM

    Your are welcome. Just as a suggestion, you might try clearing your forms cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache. Hope that avoids the return of the default selection.