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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    single check boxes are appearing checked by default. I do not have that options set in the editor.

    Asked by MichelleVG on August 14, 2016 at 11:04 AM
    check checked in boxes
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    JotForm Support

    Answered by BDAVID on August 14, 2016 at 12:33 PM

    Is this the form you are referring to? https://www.jotform.com/61633465202146 

    I just viewed your form and the options are not selected by default: https://www.jotform.com/61633465202146 

    Let us know if you need more help, we will be glad to assist you.

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    Answered by MichelleVG on August 14, 2016 at 02:45 PM
    Thanks for your reply. I did finally remove the check in the box but the default seems to be the box automatically checked and at times even when I insert a box and “uncheck it” it returns with the check. It seemed curious to be the “check” would be the default. It seemed to be taking a fair amount of time to keep changing it.
    Having said that I am working with your site (I was using Adobe Acrobat DC) and probably will ask my group for permission for a paid plan.
    Thank you for your prompt response and well thought out Site.
    Michelle
    ...
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    JotForm Support

    Answered by BDAVID on August 14, 2016 at 03:00 PM

    Your are welcome. Just as a suggestion, you might try clearing your forms cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache. Hope that avoids the return of the default selection.