What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We're losing referral data in Google AnalyticsAsked by Garrett Tichy on August 14, 2016 at 12:53 PM
We're losing referral data in Google Analytics. How do we capture data correctly?
We've been using JotForm for some time now. When someone submits the form it redirects through a jotform URL destroying the referring data. Every single goal in Google Analytics shows as referred from Jotform.
This data is essentially useless. We have many paid campaigns running and w/o correct data we can not correctly attribute ROI.
I've searched your forums and can not find a solution.
This is possible to add JotForm submission domains to the Referral Exclusion List in Google Analytics. Please take a look at the following thread.
If you need any further assistance, please let us know.
Hello, thanks for the response. I implemented the proposed thread. I've let the data collect for a week and yet goals in analytics are still showing as referral from "submit.jotform.us".
To solve your issue could you check the following guide:
If this does not resolve the issue, please let us know and we will be glad to take another look.