Form transmitted and never received

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    Asked on August 14, 2016 at 01:22 PM

    My director sent us a form last night. Received a thank you for submitting response, but recipients never received and there is nothing in the "Review Submissions" section on this site. Can you please help. Thank you, Mark

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    Answered on August 14, 2016 at 01:56 PM

    Hello plpdirector,

    Can you tell us which form this is?

    I have checked your logs but I did not find any failed email alert in any of it. It would also be great if you can check your spam folder if in case the email landed there instead.

    Please do keep us posted.