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Forms not sent by emailAsked by osonder on August 15, 2016 at 04:47 AM
Hello. I have this form: https://form.jotformeu.com/42655800917357
The form is set to send email to email@example.com
This have been working fine, but not anymore.
Your email address is in the bounce list of our system. Please check below the reason given by our system:Reason(s) : smtp; 450 4.7.1 Service temporarily unavailable; Client host
I have just removed your email address from the bounce list.
I would suggest you, please make sure you white-list our Jotmails ip addresses and domains. Or ask your email service provider to do it.Also please check the below URL, which explains, how to setup email alerts to prevent email bouncing related issues:https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues
Thanks for your reply. Have now whitelisted IP and domains. Test OK..!! Thanks. After so great service I will sign up as an paid customer tomorrow. Gues I have to... soon 500 forms submitted.