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    Identity confirmation through e-mail loop

    Asked by tigovernance on August 15, 2016 at 05:10 AM

    Dear Jot form support team-

    We are using your great system for election nominations.

    The identity of the sender of the individual nominating matters to us (as not everybody is entitled to nominate).

    Our form asks the nominator to provide their name and e-mail address.


    Now comes the question: what proves that the nomination really comes from the individual whose name and e-mail address is on the form?

    The fact that a copy of the nomination form is sent to the individual claimed to have made the nomination is a guarantee in a way. Indeed, we can check that the name and e-mail address of the nominator on the form match our records and we can count on the fact that people would contact us if they received a copy of a nomination they have never submitted. That later assumption maybe a stretch however: some recipients may regard the copy of the form as spam or not know what to do with it.


    Of course, we could put wording on the form copy sent to the alleged nominator, asking people to contact us if the nomination did not come from them. But that will not be read by those who think that is spam. 

    Another alternative would be for us to e-mail 'by hand' nominators to check that they really made such nominations.  That is however tedious.


    Some online systems send an e-mail to people giving them then a URL to click on to then make their actual submission. This would ensure that the nominator indeed matches the e-mail address. Do you offer that feature and if so can you point me out to where I can read more about it?

    Many thanks-


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    Answered by Irshad on August 15, 2016 at 09:03 AM

    By doing some work around, we can achieve what you want. I would suggest you to please check the below guide, which explains exactly same thing which you require.


    If you face any issue, or need further assistance, feel free to revert back. Thanks.

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    Answered by Irshad on August 15, 2016 at 09:20 AM

    Another easy solution may be to use  conditional logic of Jotform.

    That is you would require to create a condition, so the "Submit" button only display if email field contains the required recipient email address, else it hides the submit button.

    Please check the below screen shot:


    That is the above condition, will hide the Submit button, if "E-mail" field will not contain the email address "test1@domain.com" or "test2@domain.com".

    You can also verify it on my below test form:



    If you need further assistance, feel free to revert back.

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    Answered by grade4pagasa on August 15, 2016 at 07:22 PM

    Would adding the E-mail Validator widget help in this setup?

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    Answered by tigovernance on August 16, 2016 at 03:51 AM

    Thanks a lot lrshad. Grade4pagasa sugested solutions seems to be exactly what we are looking for and we are trying that out. 

    Many thanks indeed to both-

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    Answered by Irshad on August 16, 2016 at 06:13 AM

    You are most welcome. If you face any issue, or need further assistance, feel free to revert back.