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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hide Hidden Fields in Email Notifications/Autoresponders

    Asked by dannynad on August 15, 2016 at 08:49 AM

    Hello, is there any tutorial how to hide those hidden labels when i submitted on email.

    Example below, thats what i receive on my email, i want those hidden not to show on email. Please help.. its urgent!!

    Services Car Only
    Submitted By: asd
    Your Office Location: Long Island
    Phone Number (12) 1212
    E-mail asda@gmail.com
    Name of Reservation: asd
    Case name and matter # or other: asd
      Billable
    Firm Expense Code: Firm expense Travel-Marketing 8970205
    Practice Group asdad
    Reason For Travel asd
    From:  
    To:  
    Departure Date:  
    Time Preference:  
    Return From:  
    Return To:  
    Return Date:  
    Time Preference:  
    Flight Class  
    Frequent Flyer #  
    Date of Birth  
    Check-in Preference  
    Mobile Phone #:  
    Email address:  
    Flight Preference  
    Flight Preferences:  
    Destination City:  
    Arrival Date:  
    Departure Date:  
    Membership #:  
    Work Location  
    Number In Party:  
    Hotel Preferences:  
    Preferred Company: Dollar
    Pickup Location: asd
    Pickup Date 08-24-2016
    Dropoff Date 08-31-2016
    Preference: asd
    Payment Method: Bill to Firm
    Card Type:  
    Name of Card  
    Card Number:  
    Expiration Date  
    CVN#  
    Billing Address  
    One-ClickTravel.com

    Page URL:
    www.one-clicktravel.com

    hidden email hidden labels style name office
  • Profile Image
    JotForm Support

    Answered by Chriistian on August 15, 2016 at 10:26 AM

    Hi,

    I checked and following are the hidden fields:

    Card Type:  
    Name of Card  
    Card Number:  
    Expiration Date  
    CVN#  
    Billing Address

    You can remove them from your email notifications if you don't want them to be included. Please see steps below.

    1. In the Form Builder, open the Emails wizard.

    2. Select your email notification and click Edit.

    3. In the email content, delete the row you don't want to be included.

    4. Save your changes.

    Do let us know if you need further assistance.