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    Asked on August 15, 2016 at 09:00 AM
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    Answered on August 15, 2016 at 10:16 AM

    Hi Chris,

    I see you had created multiple post about the same issue. Please try not do this since it will only cause confusion among the support.

    I will provide response to your thread here which has more helpful details.

    I'll marked this one closed.


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    Answered on August 15, 2016 at 10:45 AM
    This e-mail is to confirm that we've received your inquiry. Please note we aim to respond to all inquiries as soon as possible, usually within 1 business day or sooner. Please note we are not open on weekends and cannot respond to any inquiries until the following Monday. Our response to you will be addressed in this same ticket number. If further response is required from on the same matter, kindly always use this same ticket number and not another email. Thank you.
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