What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    send forms in plain text

    Asked by nostalgicimpressions on August 15, 2016 at 09:00 AM
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    JotForm Support

    Answered by jonathan on August 15, 2016 at 10:16 AM

    Hi Chris,

    I see you had created multiple post about the same issue. Please try not do this since it will only cause confusion among the support.

    I will provide response to your thread here which has more helpful details.


    I'll marked this one closed.


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    Answered by nostalgicimpressions on August 15, 2016 at 10:45 AM
    This e-mail is to confirm that we've received your inquiry. Please note we aim to respond to all inquiries as soon as possible, usually within 1 business day or sooner. Please note we are not open on weekends and cannot respond to any inquiries until the following Monday. Our response to you will be addressed in this same ticket number. If further response is required from on the same matter, kindly always use this same ticket number and not another email. Thank you.
    To check the status of your ticket online, visit: