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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    notifications of new forms filled not to being emailed to me

    Asked by nadiabeelvac on August 15, 2016 at 10:33 AM

    hi there i had contacted your office a few months ago with this same problem and i believe it was fixed but seems it's deactivated again.

     

    please i need to be notified at info@torontoartcrawl.com when someone fills out one of my forms.

     

    how do i fix asap please?

    nadia

    new forms filled My Forms problem office same
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    JotForm Support

    Answered by Chriistian on August 15, 2016 at 11:37 AM

    I checked the mail logs of the email you provided info@torontoartcrawl.com and I was able to confirm that the email notifications were not successfully sent.

     

    As per checking, the emails were not successfully sent because the email is included on our bounce list.

     

    I have removed the email on our bounce list. You can also check if your email is on our bounce list on your end by following the instructions provided in this article: How to Remove Your Email Address from Bounce List.