PayPal Forms: Do you send emails to submitted email address(es)?

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    Asked on August 15, 2016 at 03:36 PM


    When you take a form which has fillinable fields and PayPal payment.  If the client hits the PayPal  button and makes the payment will the form be sent to the email addresses provided?

    We have been using Jotform since the inception.  You have created a great product and super support!!


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    Answered on August 15, 2016 at 03:43 PM

    Thank you for your kind words.

    It depends on the form settings:

    1) If there is an Email Notification configured on form, you will receive the email with submission details.

    2) If there is also an Email Autoresponder configured on form, the form user will receive the email too.

    Also, PayPal will notify seller and buyer about processed transaction.

    If you have any follow up questions, please let us know.