Fit Forms: Facebook Authentication issue

  • imurj
    Asked on August 15, 2016 at 3:46 PM

    I've been trying to authenticate my companies facebook app. Once I hit "Authenticate", the animation is working but nothing happens. It's been going on a while and still nothing. Could you help me figure out why it's not going through? Our App ID is: 723431914381405. 

    Thank you for your time.

  • Mike
    Replied on August 15, 2016 at 5:47 PM

    The issue might be related to unpublished App. Please make sure that your Facebook App is set to the live mode.

    Fit Forms: Facebook Authentication issue Image 1 Screenshot 20

    If this is not the case, please let us know.