- imurjAsked on August 15, 2016 at 03:46 PM
I've been trying to authenticate my companies facebook app. Once I hit "Authenticate", the animation is working but nothing happens. It's been going on a while and still nothing. Could you help me figure out why it's not going through? Our App ID is: 723431914381405.
Thank you for your time.
- JotForm SupportMikeAnswered on August 15, 2016 at 05:47 PM
The issue might be related to unpublished App. Please make sure that your Facebook App is set to the live mode.
If this is not the case, please let us know.