Missing configurable list field in my form on preview

  • laciezahradnik
    Asked on August 15, 2016 at 7:55 PM

    Hello-

     

    One of my configurable lists is missing when I preview my form.  I checked and it is not hidden.   https://form.jotform.com/62275867952975 

     

    thanks!

     

     BTW:  you guys have the best customer service/helpdesk EVER!

     

     

  • Elton Support Team Lead
    Replied on August 15, 2016 at 11:31 PM

    Hi there!

    Thanks for the compliments, we greatly appreciate it. :)

    I checked your form and found out that you have lots of conditions in your form with missing fields. That's the reason why the other config list widget isn't showing in your form. It is connected to a condition with a missing field.

    To fix it, open your conditions and delete all the conditions with missing fields. Save your form afterward.

    Example:

    1. Open your Conditions

    Missing configurable list field in my form on preview Image 1 Screenshot 30

    2. Delete the conditions with missing fields like the following:

    Missing configurable list field in my form on preview Image 2 Screenshot 41

    If you need further assistance, let us know.