What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I find a form that disappeared off my forms page?

    Asked by OpenMindSchool on August 15, 2016 at 08:05 PM

    I had an enrollment application form parents were filling out for the school. I do not see it on my dashboard when I log in anymore. 

    My Forms find forms page how
  • Profile Image
    JotForm Support

    Answered by Chriistian on August 15, 2016 at 11:36 PM

    May I ask for the title of the form that disappeared from your My Forms page?

    I checked the Trash section but I did not find an enrollment application form there.

    I also checked Favorites but none of the forms there fit your description.

    The only thing close to your form is the Class Registration Form found on the top of your My Forms page.

    Is this not the form you were looking for? If you have the form embedded on a webpage, please give us the URL of that page so we may check the form further. I will wait for your response.
    Regards.

  • Profile Image

    Answered by OpenMindSchool on August 16, 2016 at 02:45 AM
    It is called App for Admissions
    Sent from my iPhone
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on August 16, 2016 at 04:15 AM

    I was unable to find a form in your account titled "App for Admissions." I also checked your Account History but I did not see any recent deletion of a form. 

    However, after checking the email notifications sent to your address, I found a notification that was sent from a form titled "App for Admissions." It looks like this form was created on a guest account, which is why you are unable to see it in your My Forms page. Guest accounts are created when a user creates a form before logging in to their registered account. To avoid this from happening again, please make sure that you are logged in to your Jotform account while creating the form.

    For your convenience, I have now moved the form from the guest account into your OpenMindSchool account. You can now find the form in your account's My Forms page.

    If you need further assistance, please let us know.
    Regards.