What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't change the email address which my form is sent to

    Asked by stuball on August 15, 2016 at 08:49 PM

     I click on edit, email sumission, but it leaves the place where I can edit the email address

     

    https://www.jotform.com/?formID=62204887363157

     

    thanks

    the email that I want the submissions to go to is

     

    sing******ce.us@gmail.com

    change recipient email address recipient email
  • Profile Image
    JotForm Support

    Answered by EltonCris on August 16, 2016 at 12:22 AM

    Here's how to change your form recipient email address http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications.

    To test your recipient email address, simply make an actual submission in your form.

    Hope this helps!

  • Profile Image

    Answered by stuball on August 16, 2016 at 12:03 PM

    That didn't work. Like I said, if I click on edit or anywhere in the edit area, the edit page leaves and goes back to my form.

  • Profile Image
    JotForm Support

    Answered by Welvin on August 16, 2016 at 01:14 PM

    I have updated it for you. Perhaps that is a browser specific issue. You seem to be using MS Edge. Please try editing the form using Chrome or Firefox.