What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    credit card numbers coming up as hash

    Asked by MossInstitute on August 15, 2016 at 11:19 PM
  • Profile Image
    JotForm Support

    Answered by Rose on August 16, 2016 at 01:41 AM

    When I checked your form, you are collecting credit card details without using any payment tools. Please note that asking personal sensitive information such as credit card details violates our terms of use and that's why credit card numbers have been replaced with symbol (#). 

    I removed following fields from your form.

    If you want to collect payment, please have a look following user guidance: