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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Advanced Color Picker: it is not pickinng the correct color

    Asked by travisgideonwong on August 16, 2016 at 02:01 AM

    Hi, 

    I realized that the colour graph and the hexidecimal colour values are not correct when picked. 

    E.g. When I dragged the color picker cursor to the far right (from green towards yellow), I'm getting the hexidecimal value for black. Likewise, when I pick a color at the bottom of the colour graph, I am getting hexidecimal values of yellow to green, instead of black. 

    It's quite a obvious bug, is it possible to have this fixed as soon as you can?

    Regards,

    Travis

    Page URL:
    https://form.jotform.me/61822897605465

    color picker in in form colour and graph
  • Profile Image
    JotForm Support

    Answered by beril on August 16, 2016 at 05:23 AM

    First of all, thank you for your detailed information I've tested it on my side. I have also encountered the same issue that you're having.

    For example, even if I select the red color it is not picking the correct color.

    Here is how it works on my side:

     

    I have forwarded this to our developers Apologies for the inconvenience and thank you for your patience on this matter. We will update you on this thread as soon as this has been fixed.

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    JotForm Support

    Answered by TitusN on August 19, 2016 at 05:50 AM

    Sorry about the bug - we fixed it. 

    Could you check -  Let us know? 

    Thanks. 

  • Profile Image

    Answered by travisgideonwong on August 23, 2016 at 01:27 AM

    Hi Titus, 

    Looks good right now. Thanks a million!

    Trav