What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How often or when should form caches be cleared for best performance?

    Asked by Tggpromo on August 16, 2016 at 04:43 AM

    How often or when should form caches be cleared for best performance?

    form cache clear form cache freezing form issue not saving
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    JotForm Support

    Answered by Jan on August 16, 2016 at 09:11 AM

    Normally, we do this if there are any issues with the customer's form like the form is not saving, the form is abnormally freezing or the user cannot delete a form. So please only do this if you're experiencing these kinds of problems in your forms.

    Hope that answered your question. Thank you.

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    Answered by Tggpromo on August 16, 2016 at 11:22 AM

    Thanks

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    JotForm Support

    Answered by Jan on August 16, 2016 at 11:36 AM

    You're welcome, it has been my pleasure helping you out. Let us know if you need further help.