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boidyAsked on August 16, 2016 at 7:10 AM
forms emails are not being forwarded to my email address again, advise asap!
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boidyReplied on August 16, 2016 at 7:46 AM
tried again new submission still does not come through to my default notification email, please advise
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Ashwin JotForm SupportReplied on August 16, 2016 at 10:09 AM
Hello boidy,
I'm sorry for the trouble caused to you.
Upon checking your email address l.a.boid20@gmail.com, I found that it ended up in our bounce list for following reasons:
Result:
l.a.boid20@gmail.com is IN
the bounce list
Reason(s) : Complain about message from AmazonSES
I have removed your email address from our bounce list and it should work fine now. I would suggest you to please test your form again and get back to us if you have any trouble.
Thank you!