- boidyAsked on August 16, 2016 at 07:10 AM
forms emails are not being forwarded to my email address again, advise asap!
- boidyAnswered on August 16, 2016 at 07:46 AM
tried again new submission still does not come through to my default notification email, please advise
- JotForm Supportashwin_dAnswered on August 16, 2016 at 10:09 AM
I'm sorry for the trouble caused to you.
Upon checking your email address email@example.com, I found that it ended up in our bounce list for following reasons:
firstname.lastname@example.org is IN
the bounce list
Reason(s) : Complain about message from AmazonSES
I have removed your email address from our bounce list and it should work fine now. I would suggest you to please test your form again and get back to us if you have any trouble.