Emails are not being forwarded again!

  • boidy
    Asked on August 16, 2016 at 7:10 AM

    forms emails are not being forwarded to my email address again, advise asap!

  • boidy
    Replied on August 16, 2016 at 7:46 AM

    tried again new submission still does not come through to my default notification email, please advise

  • Ashwin JotForm Support
    Replied on August 16, 2016 at 10:09 AM

    Hello boidy,

    I'm sorry for the trouble caused to you.

    Upon checking your email address l.a.boid20@gmail.com, I found that it ended up in our bounce list for following reasons:

    Result: 

    l.a.boid20@gmail.com is IN 

     the bounce list 

    Reason(s) : Complain about message from AmazonSES

    I have removed your email address from our bounce list and it should work fine now. I would suggest you to please test your form again and get back to us if you have any trouble.

    Thank you!