What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can't save changes

    Asked by fpelect on August 16, 2016 at 07:13 AM

    When I try to change the colour of the submit button (Designer/Click on button/change colour) then try to save the change, the save icon changes to the timer and stays on the timer. After several minutes, I have to stop things by clicking on Back to Builder and Cancel changes.

    save changes can't can icon builder colour then
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    Answered by Irshad on August 16, 2016 at 09:48 AM

    We apologies for the inconvenience. We were facing some technical issue. Now that issue has been fixed. So please check it again. 

    If you face any issue or need assistance, feel free to revert back.