What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Help with why we are not getting email notifications Wooten Appliance

    Asked by wootenappliance on August 16, 2016 at 09:59 AM

    We have been using Jot Form for some time and as of around 4pm yesterday we are no longer getting email notifications when a form is sent from a customer. Please advise.


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    JotForm Support

    Answered by david on August 16, 2016 at 11:15 AM

    I checked our email logs for the address in your form and it looks like the emails are being sent successfully from our end.  Check your spam/junkmail folders to see if they are being filtered there. 

    If they are not, let us know and we will be happy to have another look.