Help with why we are not getting email notifications Wooten Appliance

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    wootenappliance
    Asked on August 16, 2016 at 09:59 AM
    Hello, 

    We have been using Jot Form for some time and as of around 4pm yesterday we are no longer getting email notifications when a form is sent from a customer. Please advise.

     

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    david
    Answered on August 16, 2016 at 11:15 AM

    I checked our email logs for the address in your form and it looks like the emails are being sent successfully from our end.  Check your spam/junkmail folders to see if they are being filtered there. 

    If they are not, let us know and we will be happy to have another look.