- fernandornetoAsked on August 16, 2016 at 10:13 AM
- JotForm SupportChriistianAnswered on August 16, 2016 at 11:43 AM
I checked one of the sub-user you created (firstname.lastname@example.org) and I was able to see on our mail log that there is no invitation email sent. Can you try to remove the sub-user and re-add again the email and see if the email will be sent now? If the issue still persists, the your sub-user can always create a Free Account in JotForm using this link https://email@example.com. Just replace the email value in the URL for your other user.