Missing form submissions

  • Profile Image
    kl.vanw
    Asked on August 16, 2016 at 11:22 AM

    Form submissions as of Aug 10 are not showing up in my submissons list. Please look into this. -John

  • Profile Image
    Nik_C
    Answered on August 16, 2016 at 12:27 PM

    We apologize for the inconvenience. Could you please share the form where you are experiencing this issue with us so we can perform tests on it? 

    We await your response.

  • Profile Image
    kl.vanw
    Answered on August 16, 2016 at 12:34 PM

    It's the trial account application form 2016. You can try the live form:

     

    https://secure.sabalcore.com/Free_Trial_Sabalcore_HPC_Cloud.htm

  • Profile Image
    david
    Answered on August 16, 2016 at 01:38 PM

    I checked your form and and there are a few submissions as of today.  The form looks to be working currently.  There does not appear to be any submissions between the 10th and today.  I did not see anything in our email logs for the address in your form on those dates.

  • Profile Image
    kl.vanw
    Answered on August 16, 2016 at 02:05 PM

    Thanks. The issue was resolved by an earlier ticket. -John