- trattyAsked on August 16, 2016 at 11:37 AM
I have an individual trying to submit a form. She says everything is completed and when she hits submit the Thank You page shows up, but we have not received an updated submission on our end. Any ideas?Page URL:
- JotForm SupportBDAVIDAnswered on August 16, 2016 at 12:51 PM
Have you checked your spam folder? Our mail logs shows that submission are being successfully sent:
In addition to this, you may whitelist our domain names, if the issue continues, as we use Amazon SES method for "email@example.com" sender.
Here are our domain names: