What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my form in the restore mode?

    Asked by nptubbs on August 16, 2016 at 11:41 AM

    Hi, just trying to test a form, and message is saying "form is in restore mode". How can I remedy?

    Page URL:
    https://form.jotform.com/62284306275153

    in mode form is in restore message and how
  • Profile Image
    JotForm Support

    Answered by Nik_C on August 16, 2016 at 12:58 PM

    I have just reviewed your account. It seems that your account was de-activated since you have not recently logged in. I have reactivated and you should be able to view and submit your forms now.

    We apologize for any inconvenience this may have caused you.

    Let us know if you need any assistance.