What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Jotform is not updating in Google Sheets

    Asked by wjkipp on August 16, 2016 at 11:43 AM

    My form located at http://northeast-iron-beast-powerlifting.blogspot.com/p/new-york-state-championships.html

    The form was uploading to Google docs and no longer is doing so.

    How can I fix this?

     

     

     

     

    Page URL:
    http://northeast-iron-beast-powerlifting.blogspot.com/p/new-york-state<br/>-championships.html

    not updating google spreadsheet
  • Profile Image
    JotForm Support

    Answered by Welvin on August 16, 2016 at 01:08 PM

    We don't recommend doing any modifications in the form while the integration is connected. We also do not recommend editing the spreadsheet, especially the field headers. If you've done any of these two then that may have caused the integration to fail. 

    The only way you can fix this is to remove the integration then start all over again. Unfortunately, there is no way you can use the same spreadsheet file in the integration. The system will create a new file for you.