What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why has my free account been disabled?

    Asked by rxprimal on August 16, 2016 at 12:15 PM

    I haven't hit any of the limits. I'm not even close. I think I've had 10 submissions over 2 months.

    Submissions 2 months months hit
  • Profile Image
    JotForm Support

    Answered by Mike_G on August 16, 2016 at 01:30 PM

    This is because your account had gone over its form view limit.

    For a Free/Starter account, you have a total of 1,000 form-views per month. And as shown in the image above, you already have 1315 form-views.

    For more information, I suggest you check this guide: Form-View-Limits: What-is-it-all-about?

    You may also want to check this article from our blog: Announcing-Pricing-Modification-Form-View-Limits