What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Clearing form fields when changing selections

    Asked by council on August 16, 2016 at 03:53 PM

    Hi,

    I have another question about the event registration form i am creating. If participants choose an all day session, they cannot attend the morning or afternoon sessions. If they choose morning and afternoon sessions, they cannot attend all day sessions. BUT I need them to see all the options in order to choose. I'm worried if they "browse" and make a selection in one time frame and then they choose something from the other time frame the first choice doesn't get cleared out....hopefully i am being clear in my question....thanks!

    conflicts event registration event registration form registration form sessions session
  • Profile Image
    JotForm Support

    Answered by Welvin on August 16, 2016 at 04:54 PM

    The form is set to clear the hidden field values by default on submission. If you wish to clear the fields on being hidden, simply change that in the preferences.

    Preferences > Advanced > Show More > Clear Hidden Field Values set to Clear on Being Hidden:

     

    Note that your conditional logic is correct. You can do the same for other radio button options, only show the fields when an option is selected. 

    I hope that helps.