Form is stuck on "Saving", but changes are not being saved.

  • philliptoronto
    Asked on August 16, 2016 at 4:28 PM

    Hello, for the last few hours I am unable to save forms. 

  • Kevin Support Team Lead
    Replied on August 16, 2016 at 6:20 PM

    I have checked the last form you have updated https://form.jotform.com/62285892836268 and I cannot replicate your issue, the form saves fine on my end. 

    Here is a screen-cast:

    Form is stuck on Saving, but changes are not being saved Screenshot 20

    The revision history shows that last change was made 4 hours ago, you may also check it by following this guide: How-to-view-form-revision-history

    Could you please try to save your form again?

    If the issue still persists on your end, please provide us a screenshot of the web console it will help us to know if there are errors that are not allowing the form to be saved properly.

    This guide will help you to upload a screenshot with your next reply: How-to-add-screenshots-images-to-questions-in-support-forum