What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form is stuck on "Saving", but changes are not being saved.

    Asked by philliptoronto on August 16, 2016 at 04:28 PM

    Hello, for the last few hours I am unable to save forms. 

  • Profile Image
    JotForm Support

    Answered by Kevin_G on August 16, 2016 at 06:20 PM

    I have checked the last form you have updated https://form.jotform.com/62285892836268 and I cannot replicate your issue, the form saves fine on my end. 

    Here is a screen-cast:

    The revision history shows that last change was made 4 hours ago, you may also check it by following this guide: How-to-view-form-revision-history

    Could you please try to save your form again?

    If the issue still persists on your end, please provide us a screenshot of the web console it will help us to know if there are errors that are not allowing the form to be saved properly.

    This guide will help you to upload a screenshot with your next reply: How-to-add-screenshots-images-to-questions-in-support-forum