Creating a pdf is taking a long time: more than 15 minutes.

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    oschwab
    Asked on August 16, 2016 at 04:47 PM

    Hello, I am trying to convert a form to pdf. I have done this before. It is taking longer than 15 minutes which seems strange. It does have paypal integration. Would that make a difference.

    The form is https://www.jotform.us/form/62174945104151?preview=true

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    jonathan
    Answered on August 16, 2016 at 06:25 PM

    We apologize for the inconvenience caused. I test your form https://www.jotform.us/form/62174945104151 and I was able to encounter the issue as well.

    I have elevated this thread to our higher team support so that they can check our Create PDF tool if there is issue with it. 

    We will let you know here once we have news/updates on the status.

    Regards