- fitmealsmurrayAsked on August 16, 2016 at 04:48 PM
On my order forms are the options for Regular and Large... then the quantity. Many customers change their mind and are unable to 'unselect' their option.
Example: Customer selects "Large" but changes his mind... now he can't un-highlight or unselect the large button.
- JotForm SupportMikeAnswered on August 16, 2016 at 06:32 PM
Thank you for contacting us.
The Radio Button fields cannot be unselected. However, they can be cleared with other form fields. The Reset Button can be enabled on a Submit field section.
Alternatively, you might consider using Check Box fields which can be selected and unselected. The Check Box selection is not limited to 1 by default, but you can limit it via field properties.
If you need any further assistance, please let us know.
- JotForm SupportChriistianAnswered on August 16, 2016 at 11:25 PM
Hello @fitmealsmurray. Since your latest question is related to form CSS and not the radio button, I have moved your concern to its own thread. You can check out that thread by following this link: https://www.jotform.com/answers/908217. Regards.
- JFedGMWAnswered on March 30, 2017 at 12:09 PM
I've just tried this but I can still check both checkboxes. This pertains to the optional question: "This contribution is a tribute." Here's a link to the form:
I've already set the limit to a maximum of 1.
- JotForm SupportdavidAnswered on March 30, 2017 at 01:25 PM
@JFedGMW Since your questions is not related to the original, I have moved it to a thread of its own. I will address your question in the following thread shortly: