What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    email

    Asked by dangrum on April 09, 2012 at 03:46 PM

    Hi there my form is working perfectly however I am not getting email notification ? I have added it in the edit function but still no joy

    Page URL:
    www.dangrummell.com/bookings.html

  • Profile Image

    Answered by gori-mathew on April 09, 2012 at 04:05 PM

    Hi,

    We apologise for the inconveniences caused by this issue. I have checked you email account and not on our bouncing list and have seen sent mails in our mail log list.

    It might be possible that your mail server's spam protection software rejects the email coming from our server because the sender email address does not match our servers' domain key.

    Kindly change your notification's sender name and email address to "JotForm" and "noreply@jotform.com" respectively.

    Can check this thread too for more guides,

    https://www.jotform.com/answers/69565-Notifications-are-not-being-sent-received-

    Please lets know if this works out!