What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I need to fix the billing credit card expiration date to only include month and year

    Asked by ascapub on August 16, 2016 at 06:23 PM

    Hello,

    our user's are not able to enter the expiration date on the credit cards.  This is causing a problem with registration sales because there is no DAY in expiration for credit cards.  Can you please tell me how to correct this as soon as possible so we do not loose any more sales:)

     

    Thank you,

    Wendi Attaway

    ASCA Web Developer

     

    Page URL:
    https://swimmingcoach.org/?page_id=3296

    credit card expiration date and
  • Profile Image
    JotForm Support

    Answered by liyam on August 16, 2016 at 07:48 PM

    Hello Wendi,

    Unfortunately, we do not allow collection of credit card numbers in forms, unless the user make use of the proper payment gateway services such as Stripe, Paypal Pro, or Auth.net, which are available in the payment gateway tools in your form. It is also possible that your account may get suspended for such practice.

    To learn more on how to accept payments in your form, please refer to this chapter of the guide: https://www.jotform.com/help/chapter-7-Payment+Forms

    Please let us know if you have questions.

    Thanks.