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  • Profile Image

    I am not getting a notifaction when someone fills out a form.

    Asked by borlandryan on August 16, 2016 at 07:19 PM
    Page URL:
    https://form.jotform.com/62286995706168

    Getting a not getting
  • Profile Image
    JotForm Support

    Answered by Chriistian on August 16, 2016 at 11:11 PM

    I checked the mail logs for your current email address and it looks like the latest submission to your "Clone of Insurance Check Up" form was sent successfully. You can also check this on your end by following this guide: How to View All Your Form Email History

    However, I did notice that your previous email address rborland@*****.com was added to the bounce list, which is why you were not receiving emails there. I have removed the email address from the bounce list so you should now receive emails to that address successfully.

    You can also remove an email address from the bounce list using your account. Here's how: How to Remove Your Email Address from Bounce List

    To prevent further bouncing related issues, you can also check out our guide here: How to Prevent Email Bouncing Related Issues.

    Regards.