JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Do you want to download your form's submission records in excel format? There are multiple features available to download your form's submission data in excel file. Here are the options available:
1. Export to excel: You can export your submission records in excel. Here is a guide to help you achieve this : http://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel
2. Create excel report: You can create an excel report and this guide should help you: http://www.jotform.com/help/101-How-to-create-an-Excel-Report
3. Google spreadsheet integration: You can also integrate your form with google spreadsheet. Once your from is submitted, a copy of the submission record will also be saved in your integrated google spreadsheet. Here is a guide to help you: http://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet
Hope this helps.
Do get back to us if you have any questions.