What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    iframe appearing on contact form

    Asked by lucycoggle on August 17, 2016 at 02:20 AM

    Hi,

    I've built a simple 'contact us' form with jotform, but when I embed it in my website it repeats both the header and the footer of the page. I've been in touch with the support team for the template, and they said:

    'The code from Jotform is creating an 'iFrame', which is essentially a window to another website. The weird part is that it's pulling information from your page, and displaying it on the iframe. When I remove the title from the page, it doesn't display on the page or your form. One solution might be to re-build your form, without a title, but I'm not quite sure.'

    Is there any way I can get rid of this iframe without removing the title?

    Page URL:
    https://babybearprints.com/pages/contact-us

    Screenshot
    contact form JotForm template solution and
  • Profile Image

    Answered by Irshad on August 17, 2016 at 07:48 AM

    I have checked your webpage. And it looks there is some mis-configuration of Iframe on your web page. And you integrated the Iframe code of your own webpage. 

     

    So I would suggest you to remove the iframe url of your webpage, and use the below Iframe code of your Form:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotformeu.com/62252230131337" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe>