iframe appearing on contact form

  • lucycoggle
    Asked on August 17, 2016 at 2:20 AM

    Hi,

    I've built a simple 'contact us' form with jotform, but when I embed it in my website it repeats both the header and the footer of the page. I've been in touch with the support team for this contact form template, and they said:

    'The code from Jotform is creating an 'iFrame', which is essentially a window to another website. The weird part is that it's pulling information from your page, and displaying it on the iframe. When I remove the title from the page, it doesn't display on the page or your form. One solution might be to re-build your form, without a title, but I'm not quite sure.'

    Is there any way I can get rid of this iframe without removing the title?

    Jotform Thread 908279 Screenshot
    Page URL: https://babybearprints.com/pages/contact-us
  • Irshad
    Replied on August 17, 2016 at 7:48 AM

    I have checked your webpage. And it looks there is some mis-configuration of Iframe on your web page. And you integrated the Iframe code of your own webpage. iframe appearing on contact form Image 1 Screenshot 20

     

    So I would suggest you to remove the iframe url of your webpage, and use the below Iframe code of your Form:

    <iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotformeu.com/62252230131337" frameborder="0" style="width:100%; height:539px; border:none;" scrolling="no"> </iframe>