What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    what's my password?

    Asked by Brian on April 09, 2012 at 04:54 PM

    It's been awhile since I've logged in and I've forgotten my info. Stupidly, I haven't kept clear records (this time!). I just tried the signup form to test it from my website and I did receive an email saying that I had just signed up. Emails are sent to me at: signup@becooling.co.uk.

    I tried to login and went to the 'forgot password' form but the email address above was not recognised.

    Please, can you help me to login as I want to change the link address that people are sent to when they subscribe.


    Brian Stuart (aka b.e_cooling)

    Page URL:

  • Profile Image

    Answered by jeanettebmz on April 09, 2012 at 05:09 PM

    You cannot get the password reset because the email address linked to your Jotform account is (bdwirtz@yahoo.com), please go ahead and reset your password by sending the email to that address, once you are inside your account, you can change your email address

    Should you need more assistance, let us know