What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Backup

    Asked by g863569 on August 17, 2016 at 04:48 AM

    Hi there:

    If I like to monthly backup all the respondent data, how can I do it?

     

    all how how can i can
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    JotForm Support

    Answered by beril on August 17, 2016 at 08:48 AM

    If you want to download your form submissions there are several ways to do that. You can download the submissions to excel, CVS or even pdf. You can also have your forms integrated to google spreadsheet to that each time a form is submitted the spreadsheet is updated hence creating the backup. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

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    Answered by g863569 on August 17, 2016 at 10:32 AM

    Thanks,

    My question is how to backup the files which were uploaded by respondents?  

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    JotForm Support

    Answered by beril on August 17, 2016 at 10:43 AM

    If you want to backup your uploaded files you can use our file downloader app or the dropbox app. Feel free to contact us anytime. We will be happy to assist you.