What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to adjust width of form?

    Asked by ardin on August 17, 2016 at 06:04 AM

    Hi All,

    Can you please assist me in adjusting the width of my form? The text boxes and matrix? The 4th and 5th columns in my matrix are not adjusting. 

    Also, I want the image to be still only, not moving when I scroll.


    Thank you,

    Ardin Esguerra

    Page URL:

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    JotForm Support

    Answered by Charlie on August 17, 2016 at 09:16 AM

    You should be able to adjust your form's width and its fields by using the Form Designer Tool. To learn more about that use of it, you can check this guide: https://www.jotform.com/help/300-Form-Designer-Tutorial-Let-s-create-fantastic-forms- 

    If you are familiar with CSS coding, you can also inject your own custom CSS to style your form. 

    Let us know if you need more assistance on this.


    For the concern regarding the background image of your form, I have opened a separate thread for it. Please refer to this link instead: https://www.jotform.com/answers/908480. I will address it shortly.

    Thank you.

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    Answered by ardin on August 17, 2016 at 09:24 PM

    Hi Charlie,

    Can you please check, nothing happens when I'm trying to open my Form Designer Tool.


    Thank you!

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    JotForm Support

    Answered by Kiran on August 18, 2016 at 01:51 AM

    I have checked your account and see that the Form Designer is loading fine at my end without any issues. Could you try accessing the Form Designer once again using a different browser and see if that works?

    The width of the textboxes can be changed from the Form Designer as you need. Please go through the guide provided by our colleague that provides you with basic video tutorials to use the Form Designer.

    You may inject the following CSS code to your JotForm to set the columns of the matrix table equal.

    .form-matrix-column-headers {

        width: 40px !important;


    Let us know if you still experience any issue with accessing the Form Designer. We will be happy to assist you further. 

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    Answered by ardin on August 18, 2016 at 02:59 AM

    Still the same issue. Also, what happened with my form? It went back to its ugly state, the one before I started editing it.

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    JotForm Support

    Answered by ashwin_d on August 18, 2016 at 06:28 AM

    Hello ardin,

    I did check your form #60326346829864 and it seems to display correctly. The width of matrix field columns are being displayed correctly and so is your form. Please check the screenshot below:


    Please let us know which part of form or the matrix field is not displaying correctly and we will take a look. You may also like to share a screenshot of the problem. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!