What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Preciso aumentar o espaço de arquivo para incluir arquivos!

    Asked by Handrigo on August 17, 2016 at 10:14 AM

    Gostaria de aumentar espaço para clientes incluir cópias de documentos no meu formuário, gostaria de saber se pe poss´vel?

    Qual o custo?

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    JotForm Support

    Answered by BJoanna on August 17, 2016 at 12:52 PM

    File upload fields have Max File size set to 1024 (1MB) by default. 

    You can increase Max File Size of your file upload fields. Inside of this guide you can find how to do it: Changing the upload size limit

    I saw that you have free account. Please note that upload storage space for free accounts is 100 MB. If you go over that limit your forms will be disabled. Then you will need to delete submissions with uploads to clear your upload storage space or upgrade your account to a higher plan to get more available space. More about different account types you can find on our Pricing page

    Hope this will help. Let us know if you need further assistance.