Conditional Logic on embedded form not working in IE

  • medwards
    Asked on August 17, 2016 at 10:54 AM

    We are having issues with forms embedded in web pages on IE. The conditions are not working. They work fine in Chrome and the direct link in IE. This is just one example of a number of forms that are being affected.

     

    https://form.jotform.com/22278756279973

    Embedded form - Overnight Shipping field does not open.

    Conditional Logic on embedded form not working in IE Image 1 Screenshot 30

    Direct link - Overnight field opens on direct link and in Chrome.

    Conditional Logic on embedded form not working in IE Image 2 Screenshot 41

  • KadeJM
    Replied on August 17, 2016 at 1:23 PM

    To my understanding you are using IE and your conditional logic starting with your Overnight Shipping field is not working correctly.

    You mentioned it's embedded in some webpages, may we have a link to one of them that is giving you this issue so that we may investigate the problem further?

    I have checked this in IE 11 and it is working with the form by itself on my end as I am unable to replicate this problem. Also, it would be helpful to know which version of IE you are using.

    Conditional Logic on embedded form not working in IE Image 1 Screenshot 20