- SRWproductsAsked on August 17, 2016 at 11:03 AM
iFrame works great in Safari & Chrome but it comes up blank in Firefox. Using Concrete 5 for website building.
This is a re-post of a comment on Getting the Form iFrame Code
- CharlieAnswered on August 17, 2016 at 01:22 PM
Could you please provide us the website link where the form is embedded? It's possible that it is more related on the website's design/style when viewed on a Mozilla Firefox browser, it might be related to a cross browser compatibility compatibility. I believe it is highly unlikely that it is related to the iFrame embed code, the iFrame simply loads the form on a frame element, it should be compatible to all browsers.
Please do check if the parent element where the form is place is correctly being displayed in Mozilla Firefox, try moving the iFrame embed code on different parts of your website page to confirm this, instead of placing it on a parent element, try adding it on the same level of your parent elements.
We'll wait for your response.
- SRWproductsAnswered on August 17, 2016 at 01:55 PM
Thank you Charlie. Here is the link to the form: www.srwproducts.com/products/fabric/premium-landscape/pro-plus-iv-20-yr#faq
- JotForm SupportMikeAnswered on August 17, 2016 at 04:05 PM
I have checked the web page with Firefox using different Operating Systems, but I was not able to reproduce the issue.
If you are using any Firefox Add-ons please try disabling them and then re-checking the web page.
- jlinsenAnswered on October 05, 2016 at 07:14 AM
- JotForm SupportNik_CAnswered on October 05, 2016 at 08:32 AM
I opened a separate thread for you, and you can find it here. Please open separate threads for your questions so we avoid any confusion.
We'll attend your question there.