I am not receiving email notifications

  • Profile Image
    heavyco
    Asked on April 09, 2012 at 06:55 PM

    Hi, 

     

    I am not receiving email notifications from my form http://form.jotform.us/jsform/20997365127159

    I have tried changing the email address the notification goes to and I have tried adding conditions to no avail. The autoresponder is working well. 

     

    -Rob

  • Profile Image
    Mike_T
    Answered on April 09, 2012 at 07:39 PM

    Thank you for contacting us.

    It should work without condition. Could you please try to change the Sender E-mail for your notification to noreply@jotform.com? Then, check if that makes any difference.

    Please also check your Spam folder.

    If you need any further assistance, please let us know.