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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My other authorized users are not getting email notifications when a form is submitted.

    Asked by aaronmoulton on August 17, 2016 at 11:36 AM

    I have added 3 other people as authorized users on my account.  I get email notifications when a submission happens, but my other users are not getting the email.  


    my user name is: aaronmoulton

    We are using the forms for our real estate and home building company.  My sales agents are filling out the forms and sending them to me.  


    Thanks for any help you can be.

    Aaron Moulton



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    JotForm Support

    Answered by david on August 17, 2016 at 01:43 PM

    Adding users as sub-users does not include them in email notifications.  If you would like to send your notifications to multiple addresses, here is how to do so: