Received 10 Jot Form Account Almost Full emails in 6 days

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    Asked on August 17, 2016 at 11:39 AM

    Dear JT,


    You've sent me no less than 12 reminders that my form is almost full.


    Could we set this at only 1 reminder or is that how you like to roll here?


    Kind Regards,



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    Answered on August 17, 2016 at 01:58 PM

    I checked our logs and indeed, we have sent an excessive amount of reminders.  I counted 10.  I will forward this to our developers to make sure this is not an error.  We normally only send a couple.  One when the account is close to the limit and one if it goes over.  Apologies for the spam.

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    Answered on August 22, 2016 at 04:33 AM

    Hello ColumbusWeightlifting,

    Problem related with the payment submission limit emails is fixed. From now on, you'll be informed only if you reached your monthly limit for payments and receive new submissions with payment.

    Thank you for contacting us.