What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Received 10 Jot Form Account Almost Full emails in 6 days

    Asked by ColumbusWeightlifting on August 17, 2016 at 11:39 AM

    Dear JT,

     

    You've sent me no less than 12 reminders that my form is almost full.

     

    Could we set this at only 1 reminder or is that how you like to roll here?

     

    Kind Regards,

     

    Mark

    Screenshot
    form account full OR Than sent
  • Profile Image
    JotForm Support

    Answered by david on August 17, 2016 at 01:58 PM

    I checked our logs and indeed, we have sent an excessive amount of reminders.  I counted 10.  I will forward this to our developers to make sure this is not an error.  We normally only send a couple.  One when the account is close to the limit and one if it goes over.  Apologies for the spam.

  • Profile Image
    JotForm Developer

    Answered by ceren on August 22, 2016 at 04:33 AM

    Hello ColumbusWeightlifting,

    Problem related with the payment submission limit emails is fixed. From now on, you'll be informed only if you reached your monthly limit for payments and receive new submissions with payment.

    Thank you for contacting us.